As a Sales Engineer, you should be able to understand customer requirements and address them with relevant product informations. Sales Engineers connect customers to product or services that solves customer specific problems and needs.
Should possess the skill to interpret customer’s requirements and be able to suggest the suitable product regarding quality, price, and delivery.
Must capture and update the status of leads and deals in CRM and maintain them in timely manner.
Should support marketing activities by attending tech conferences and shows on a regular basis thereby increasing the company’s visibility.
Should be willing to travel across India to meet clients and to provide technical assistance and help them understand the products / services better.
Must be a team player and possess the capability to work with any assigned team.
Must be able to meet the sales target, profit margins and handle the pressurised work environment.
Should have strong technical background and must be willing to enhance by learning new information.
Must have good communication skills and ability to grasp things quickly.
You will get a chance to work in a fast moving high energy start-up, and economists predict this industry as the next billion dollar industry.
You will work in an environment which encourages creativity and teamwork. You get to learn a lot of information from this industry on this role.
Chance to visit new places and interact with different kinds of people around India.
Being a small team, we learn through experience, and so; as 3Ding grows, you grow with us.
Any Bachelor’s degree or Equivalent can apply.
Must posses a Sales Experience of 1-2 years; in the relevant field for a tech company will be a big plus.
Must speak fluent English. Ability to speak Hindi will be an added advantage for this requirement.
As a Support Engineer, to be more precise, as a technical support engineer,you will have to engage with customers effectively and troubleshoot the queries raised by them. Your relationship with the customer will have a direct impact on the growth of the company. If perfection excites you as much as it excites us, welcome aboard!
Should maintain effective customer relationships and should ensure that the customer are satisfied with the service provided to them.
Should possess good written and verbal communication skills
Must the have ability to resolve customer complaints without the need of team lead’s intervention. And sometimes you get to be your own boss and so there's no room for mistakes.
Good at filing reports about the issues faced by the customer and should subsequently update the R&D team with customer feedbacks.
Should be well equipped with the technological breakthroughs and updates happening all around the world.
Should be able to work in a multidisciplinary team and should be flexible to work on weekends. (If required)
Should have a good knowledge of Embedded systems, Electro mechanics and Automation.
Must be able to document troubleshooting and problem resolution solutions for the requiescence of the end users.
You should be willing to travel across the country for a demo/training or to provide the needful serviced to the customer.
You get a chance to work in a fast moving high energy startup and economists predicts this industry as a next trillion dollar Industry.
You will work in an environment which encourages individualism, creativity, and in a place where hierarchy doesn’t really exist.
Unlimited snacks(You name it!) and leisure time. But we want the work to be completed on time. Sound good?
As a support engineer, you will also have the perk of travelling across the country or even outside the country in the near future.
Bachelor Degree in Electrical/Electronics/Mechatronics Engineering or similar can apply.
Experience of 1-2 years in the field of technical support will be a big plus.
Freshers with good communication skills, ability to grasp things quickly and effectively can also apply.
Chennai, Bangalore, Hyderabad, Kerela, New Delhi, Mumbai